Kentucky Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to work remotely.

Key Responsibilities

• Handle high volume inbound customer inquiries and assist with orders and accounts
• Provide personalized customer experiences and promote additional products during interactions
• Analyze account data, confirm refunds, take payments, and place orders

Required Qualifications, Training, and Education

• Must reside in an approved county in Kentucky
• Ability to work in a virtual environment with a structured schedule
• Experience navigating multiple systems and screens while assisting customers
• Available to work weekends, holidays, and additional hours as needed
• Self-provided computer with Windows 10 or newer and a compatible headset