Kentucky Licensed Messaging Engineer

Job Summary

To enhance enterprise messaging and collaboration platforms, the full-time Kentucky Licensed Messaging Engineer will support, administer, and improve Microsoft Exchange and Teams services while working remotely.

Key responsibilities

• Administer and support Microsoft Exchange Online and manage Teams Voice capabilities
• Troubleshoot voice quality and connectivity issues while collaborating with networking teams
• Monitor service health and performance across Exchange and Teams environments

Required qualifications

• Bachelor's Degree in Information Systems or a related field
• 3-5 years of experience administering Microsoft Exchange and/or Microsoft 365 environments
• Prior experience with Direct Routing and/or Operator Connect
• Experience with Microsoft Entra ID for identity and access management
• Microsoft 365 certifications (e.g., Teams Administrator Associate, Messaging Administrator Associate) preferred