Kentucky Licensed Workers' Compensation Claims Representative

Job Summary

Managing complex workers' compensation claims, the full-time Kentucky Licensed Workers' Compensation Claims Representative will investigate, resolve, and maintain accurate reserves while collaborating with various stakeholders, working in a hybrid capacity with remote flexibility and occasional office visits in Carmel, IN.

Key responsibilities

• Execute ongoing claim management activities to achieve favorable outcomes in alignment with the ecovery Return to Wellness philosophy
• Investigate assigned claims to assess coverage and determine compensability while maintaining accurate case reserves
• Prepare claim status reports and manage Return to Wellness initiatives in collaboration with agents and clients

Required qualifications

• Bachelor's degree with a minimum of five years of experience in workers' compensation claims management, or ten years in a professional claims capacity without a degree
• Comprehensive knowledge of applicable state laws and industry standards
• Proficiency in Microsoft Office and ability to learn new software applications
• Advanced analytical skills for interpreting information and making claims-related decisions
• Excellent organizational and negotiation skills