Key Account Manager

Job Summary

Generating new business opportunities, the full-time Key Account Manager will increase revenue from existing accounts through high-volume outreach and collaboration, while working in a hybrid environment from the Cleveland, OH office.

Key responsibilities

• Manage and grow a portfolio of client accounts through retention and upselling of products and services
• Collaborate with internal teams to develop integrated marketing strategies and solutions for clients
• Utilize Salesforce.com to manage sales pipeline, track interactions, and report on business outcomes

Required qualifications

• Bachelor's Degree preferred
• 0-1 year of sales experience strongly preferred
• Strong interest in public relations, communications, and content marketing
• Familiarity with CRM systems, particularly Salesforce.com
• Proficiency in Microsoft Office suite