Key Account Manager

Job Summary

Managing retail accounts and commercial partnerships, the full-time Key Account Manager will oversee onboarding, launch planning, and trading performance while working remotely to ensure effective execution and growth.

Key responsibilities

• Own retailer onboarding, launch planning, and critical path management from account setup through to live trading
• Manage day-to-day retail account relationships and track trading performance across various metrics
• Support forecasting, order tracking, and service-risk management while building repeatable account management processes

Required qualifications

• Experience in retail account management or commercial operations, ideally within FMCG/CPG or consumer products
• Knowledge of the UK retail environment, particularly in grocery or health and wellness sectors
• Proficiency in managing critical paths and retailer systems for product setup and launch readiness
• Strong stakeholder management skills with the ability to coordinate internal teams and external partners
• Demonstrated negotiation skills and a data-led approach to account growth