Key Account Manager
Job Summary
Generating new business opportunities, the full-time Key Account Manager will increase revenue from existing accounts through high-volume outreach, manage client relationships, and collaborate with internal teams while working in a hybrid environment from the Cleveland, OH office.
Key responsibilities
- Develop and implement marketing strategies to enhance account retention and sales of additional products and services
- Educate clients on new offerings and manage inbound requests while ensuring strong support for client needs
- Utilize Salesforce.com to manage the sales pipeline, track interactions, and forecast business outcomes
Required qualifications
- Bachelor's Degree preferred
- 0-1 year of sales experience strongly preferred
- Strong interest in public relations, communications, and content marketing
- Familiarity with CRM systems, particularly Salesforce.com
- Proficient with Microsoft Office suite
Complete Job Description
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