Key Account Specialist

Job Summary

A company is looking for a Key Account Specialist (Remote).

Key Responsibilities

• Act as the primary point of contact for selected clients and manage contract performance
• Identify and drive business development opportunities while achieving client retention targets
• Communicate project performance to clients' Senior Management and implement process improvements

Required Qualifications

• Associate degree or equivalent relevant experience (Required)
• Bachelor's Degree (Preferred)
• 3+ years of experience in a customer care representative or administrative role (Required)
• Proficiency in computer software such as Word, Excel, and Outlook
• Ability to manage and coordinate multiple projects in a fast-paced environment