Key Client Support Specialist

Job Summary

A company is looking for a Key Client Support Specialist.

Key Responsibilities

• Provide subject matter support to account management teams regarding underwriting, ancillary products, and benefit design
• Act as a liaison between account management teams and other support areas impacting client management
• Assist in identifying gaps and developing strategies to improve sales, retention, and growth opportunities

Required Qualifications and Education

• Minimum high school diploma or GED; Bachelor's degree preferred
• At least 10 years of experience in group health
• Experience in a fast-paced, performance-driven environment
• Proficiency in personal computers and supporting software in a Windows environment
• Knowledge of health insurance plans, healthcare delivery systems, and claim operations