Key Client Support Specialist
Job Summary
Providing subject matter support to account management teams, the full-time Key Client Support Specialist will focus on building and maintaining strategic relationships within the SHBP market while ensuring accurate billing operations and supporting plan design implementations remotely.
Key responsibilities:
- Provide subject matter support related to underwriting, ancillary products, benefit design, and market-specific dynamics
- Serve as the subject matter expert for billing operations, ensuring accurate administration and timely resolution of inquiries
- Develop and maintain financial forecasts, identifying trends, variances, risks, and opportunities impacting performance
Required qualifications:
- Bachelor's degree from an accredited college or university preferred
- Minimum of 10 years of experience in group health required
- Experience managing in a fast-paced, performance-driven environment necessary
- Knowledge of complex billing operations preferred
- Proficiency in personal computers and supporting software in a Windows-based environment
Complete Job Description
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