K&I Coordinator

Job Summary

To enhance client services, the full-time K&I Coordinator will manage day-to-day operations, coordinate program activities, and provide support to internal and external clients, with the flexibility to work remotely from a state with a physical office.

Key responsibilities

• Coordinate and manage program activities, including meetings and documentation updates
• Provide front-line support to clients and assist in implementing new processes and technologies
• Participate in program planning, analysis, and reporting to improve operational efficiency

Required qualifications

• Strong analytical and organizational skills with the ability to plan ahead
• Exceptional computer skills, with proficiency in Excel; familiarity with SmartSheet preferred
• Excellent customer service skills and a professional demeanor in client interactions
• Ability to work independently and collaboratively across different time zones
• Prior experience in a law firm environment is preferred but not required