Kickoff Specialist

Job Summary

A company is looking for a Kickoff Specialist to join their remote team in Canada.

Key Responsibilities

• Lead kickoff and onboarding calls with new clients post-sale
• Establish trust and clarify client expectations regarding scope, timelines, and deliverables
• Document kickoff sessions and ensure a smooth handoff to Account Management

Required Qualifications

• Experience in digital marketing, client strategy, account management, sales, or onboarding
• Confident communicator capable of leading client conversations
• Ability to constructively challenge client expectations while maintaining trust
• Highly organized with a strategic mindset and practical execution skills
• Technical and analytical, with the ability to multitask in a fast-paced environment