Knowledge Management Analyst

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jun 07, 2024
This job expires in: 23 days

Job Summary

A company is looking for a Knowledge Management Analyst.

Key Responsibilities:
  • Work cross-functionally with SMEs and other teams to optimize knowledge management processes
  • Take ownership of content creation workflows and facilitate efficient distribution of knowledge
  • Contribute to the development and implementation of templates, learning models, and best practices

Required Qualifications:
  • 5 years of work experience in a SaaS environment, preferably in knowledge management or related fields
  • Experience with process design, information architecture, and KB management
  • Bachelor's degree in communication, education, or computer sciences preferred
  • Prior experience with knowledge management systems and tools like Confluence, Jira, Box, Sharepoint
  • Experience in leveraging technology for content creation and management

COMPLETE JOB DESCRIPTION

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