Knowledge Management Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 25, 2024
This job expires in: 10 days

Job Summary

A company is looking for a Knowledge Management Specialist for a fully remote job.

Key Responsibilities:
  • Define knowledge management strategy for customer self-service and maintain high-quality, searchable content
  • Collaborate with stakeholders to enhance customer content experience and optimize usability
  • Manage knowledge article lifecycle, analyze data for content improvements, and implement solutions for continuous improvement
Required Qualifications:
  • 3+ years of information and knowledge management experience
  • 5+ years of writing and editing experience
  • Bachelor's degree in Information Management, Writing, Business Administration, or equivalent
  • Experience with Salesforce or another CRM
  • Experience with XML and HTML, structured content design, and customer analysis

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH