Knowledge Management Writer

Job Summary

A company is looking for a Knowledge Management Writer (Virtual).

Key Responsibilities

• Create and update content in PruLibrary, including SOPs, FAQs, and workflows
• Collaborate with subject matter experts to document and validate knowledge
• Manage content lifecycle in PruLibrary, ensuring compliance with governance standards

Required Qualifications

• Bachelor's Degree or equivalent relevant work experience preferred
• 3-5 years of procedure writing or technical writing experience
• 3-5 years of Knowledge Management or content governance experience preferred
• Understanding of knowledge management principles, taxonomy, and content lifecycle
• Proficiency with Microsoft Office Suite and familiarity with digital knowledge repositories