Knowledge Specialist I

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Fri, May 10, 2024

Job Summary

A company is looking for a Knowledge Specialist I.

Key Responsibilities:
  • Authoring and contributing knowledge
  • Interacting with clients and agents
  • Producing and analyzing reports of knowledge base usage and effectiveness

Required Qualifications:
  • Bachelor's degree or equivalent work experience preferred
  • 0-1 years of service desk experience
  • Knowledge of HTML and Internet technologies
  • Experience working with relational databases
  • May require additional project-specific training

COMPLETE JOB DESCRIPTION

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