Korean Bilingual Client Advocate

Job Summary

A company is looking for a Bilingual Client Advocate (Korean) - Remote (Southeast).

Key Responsibilities

• Resolve employer health benefit issues, including billing, enrollment, and claims
• Act as a liaison with insurance carriers and assist clients with the appeal process
• Engage with clients and employees to provide guidance on benefits and claims issues

Required Qualifications, Training, and Education

• At least 1 year of insurance experience in claims resolution or health insurance customer service
• High school diploma required; Bachelor's degree preferred
• State Life and Health Insurance License required
• Fluency in Korean, both spoken and written
• Continuous education in industry coursework is encouraged