Korean Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities

• Handle claims, benefits, enrollment, member portal, and ID cards while solving customer problems
• Navigate through multiple systems simultaneously

Required Qualifications

• Native Korean speaker with English as a second language
• High School Diploma or GED with 2 years of customer service experience
• Call center experience is required
• Healthcare industry experience is preferred