Korean Speaking ME Coordinator

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Feb 06, 2024

Job Summary

A company is looking for a Korean-speaking ME Coordinator in El Paso, Texas.

Key Responsibilities:
  • Answer inbound/outbound calls to screen Medicare Advantage plan members and determine pre-eligibility for additional benefits
  • Assist members with general social programs and provide resources available in their community
  • Maintain compliance with state and federal regulatory requirements and adhere to quality standards
Qualifications:
  • Minimum of 6 months experience in both inbound and outbound call centers, with direct client interaction
  • Fluency in both English and Korean
  • Ability to align and communicate appropriate resources and programs based on member's qualifications
  • Reliable and high-speed internet connection
  • Experience in benefits enrollment and social programs is a plus

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