L2 Customer Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Apr 24, 2025

Job Summary

A company is looking for a Middle L2 Customer Support Specialist.

Key Responsibilities
  • Ensuring a high level of customer service
  • Resolving complex issues related to trading systems and platforms
  • Developing and implementing improvements to optimize clients' trading processes
Required Qualifications
  • At least Upper Intermediate+ English level
  • Understanding of sportsbook environments and betting logic
  • Experience in a support or operational capacity (preferably Level 2)
  • Ability to manage, escalate, and resolve incidents efficiently
  • Competence in analyzing data and settlements

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...