L2 Technical Support Specialist
Job Summary
Providing remote technical support, the full-time hourly L2 Technical Support Specialist will troubleshoot, install, and repair printers, kiosks, and POS systems while collaborating with onsite technicians and maintaining service records.
Key responsibilities
- Diagnose and resolve issues with printers, plotters, kiosks, and POS systems
- Install, configure, and maintain hardware and software
- Deliver clear technical assistance to onsite technicians and maintain accurate service records
Required qualifications
- Strong knowledge of printers, computer hardware, and software
- Experience repairing laser and wide format printers
- Electromechanical experience is a plus
- Ability to manage multiple priorities and work independently or in a team
- Physical capability to lift up to 50 lbs
Complete Job Description
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