L3 Support Engineer

Job Summary

A company is looking for an L3 Support Engineer to oversee technical support escalations and engage in software development activities.

Key Responsibilities

• Facilitate technical support escalations from L1 & L2 support teams
• Perform product development and support in line with company methodologies
• Develop, document, and validate software module specifications and designs

Required Qualifications

• Undergraduate degree in computer science or equivalent experience
• 1+ years of related experience in software development
• Experience with REST API development and programming languages such as Java, Go, Python, or JavaScript
• Familiarity with Linux operating systems and virtualization platforms like VMware and Docker
• Knowledge of database technologies including Oracle and SQL