Laboratory Client Support Technician

Job Summary

A company is looking for a Laboratory Client Support Technician in Client Services.

Key Responsibilities

• Provide technical and preanalytic support services for clients and technical operations
• Process and evaluate specimens according to established procedures and initiate problem resolution
• Maintain customer relationships and document communications, resolutions, and follow-ups

Required Qualifications

• High School Diploma or Equivalent
• Must complete department-specific training and demonstrate competency within 6 months
• Preferred college-level courses in medical terminology, biology, or related life sciences
• Customer service or call center work experience
• Familiarity with Laboratory Information Systems (LIS) and general medical laboratory experience