Large Customer Marketing Specialist

Job Summary

Supporting marketing programs for large and strategic customers, the full-time Large Customer Marketing Specialist will coordinate customized marketing activities, enhance customer relationships, and collaborate with internal teams to deliver exceptional service and engagement.

Key responsibilities

• Coordinate proactive marketing plans for assigned large customer accounts within EBSCO's Premier Partnership program
• Serve as the primary marketing contact for customers, managing requests and ensuring a professional customer experience
• Develop and execute tailored marketing activities in partnership with Sales and Marketing teams to support customer priorities and product engagement

Required qualifications

• 2+ years of experience in marketing, communications, or a related field
• Proven ability to manage multiple projects and stakeholders while maintaining attention to detail
• Excellent writing, editing, and proofreading skills for customer-facing communications
• Strong relationship-building skills with a customer-service mindset
• Bachelor's degree in marketing, communications, business, or a related field, or equivalent professional experience