Lead Account Manager

Job Summary

Managing a defined book of existing US seller accounts, the full-time Lead Account Manager will proactively identify supply gaps, lead KPI reviews, and utilize AI tools to enhance team performance in a remote environment.

Key responsibilities

• Own and grow a portfolio of seller accounts, focusing on supply health and GMV growth
• Lead weekly KPI reviews and coach team members through challenges while sharing market intelligence
• Continuously monitor market trends and translate insights into actionable strategies for account management

Required qualifications

• 5+ years of experience in account management within wholesale, brand, or retail, preferably in luxury and resale apparel
• Experience in people management or team leadership roles
• Demonstrated active use of AI tools in a professional setting
• Strong understanding of the apparel and resale market dynamics
• Proven ability to analyze data and formulate actionable recommendations independently