Lead Account Manager

Job Summary

Focusing on expanding and retaining relationships with existing non-strategic customers, the full-time Lead Account Manager will manage account plans, drive application growth through upselling, and ensure long-term customer success in a remote environment.

Key Responsibilities

• Drive in-period renewals and identify upsell opportunities by aligning the DataRobot GenAI platform with customer needs
• Maintain and execute structured account plans to identify growth areas and expand into new functional buying centers
• Own pipeline development and forecast accuracy for existing-account opportunities while ensuring CRM hygiene

Required Qualifications

• 10+ years of quota-carrying sales or account management experience in SaaS or enterprise technology
• Demonstrated success in renewing and growing recurring revenue across multi-year, subscription-based contracts
• Proven ability to engage business and technical stakeholders to uncover new use cases
• Bachelor's degree or equivalent experience
• Familiarity with GenAI or applied AI concepts is a plus