Lead Advertising Manager

Job Summary

To drive customer loyalty and revenue growth, the remote contract Lead Advertising & Creative Services Manager will manage external agency partners, provide strategic creative direction, and oversee the delivery of customer-focused campaigns while collaborating cross-functionally with internal teams.

Key Responsibilities

• Act as the main point of contact for internal stakeholders and external agency partners on designated projects
• Manage end-to-end delivery of customer-focused creative campaigns, including reviewing briefs, guiding agency partners, and ensuring project timelines are met
• Maintain accurate project documentation and manage campaign budgets in line with agreed scopes of work

Required Qualifications

• At least 3 years' experience in advertising, creative services, or marketing project management
• Proven ability to manage external creative agencies from concept through to final delivery
• Experience presenting creative work and campaign strategy to senior stakeholders
• Background in retention marketing with a focus on customer loyalty, churn reduction, and revenue growth
• Bachelor's degree in Marketing, Advertising, Communications, or a related discipline (preferred)