Lead AI ML Engineer
Job Summary
A company is looking for a Lead AI ML Engineer - AWS Connect - Remote.
Key Responsibilities
- Design and manage Amazon Connect contact flows (IVR & chat)
- Build Lambda-based integrations for backend APIs
- Lead production support, RCA, and continuous improvements
Required Qualifications
- 5+ years of experience with APIs, event-driven design, and IVR systems
- 2+ years of experience with Node.js (TypeScript preferred)
- 2+ years of experience with AWS: Amazon Web Services, Amazon Connect, AWS Lambda, Amazon API Gateway
- 2+ years of experience with conversational: Amazon Lex
COMPLETE JOB DESCRIPTION
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