Lead Application Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 30, 2026

This job expires in: 30 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for a Lead Application Support Engineer to join their team and assist users in various engineering industries.

Key Responsibilities

Provide excellent, proactive customer service to customers
Advise the development team with QA testing during product releases
Develop and maintain customer-facing documentation and training materials

Required Qualifications

Master's degree in Engineering or related science field
5+ years' experience using GoldSim software
Advanced knowledge of Monte Carlo methods and basic statistical analysis
Domain knowledge in core industries such as mining or environmental management
Analytical approach to troubleshooting and problem-solving

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