Lead Business Analyst
Job Summary
Owning end-to-end projects, the full-time Lead Business Analyst, Process & Automation will diagnose operational issues, design improved processes, and implement automation solutions while working remotely.
Key responsibilities
- Define and map end-to-end process flows, identifying operational inefficiencies
- Diagnose root causes of issues and quantify impacts on time, money, and customers
- Design clear requirements and coordinate the build of automation and tooling solutions
Required qualifications
- 7+ years of experience in business analysis, process improvement, or product operations
- Proven track record of leading complex cross-functional projects from inception to implementation
- Strong analytical skills with experience using data to validate problems and outcomes
- Ability to translate ambiguous business needs into clear requirements and delivery plans
- Excellent stakeholder management and facilitation skills, with a history of driving alignment across teams
Complete Job Description
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