Lead Client Success

Job Summary

Lead Client Success, this full-time position is responsible for independently managing mid-tier client accounts, ensuring timely delivery of services, and maintaining strong client relationships without dedicated sales support.

Key Responsibilities

• Manage a defined book of mid-tier accounts, acting as the primary point of contact for all operational needs
• Drive accurate delivery of client deliverables and perform quality assurance on data outputs
• Oversee contract renewals and identify upsell opportunities in collaboration with commercial leadership

Required Qualifications

• Bachelor's degree in Business, Marketing, Communications, Analytics, or a related field
• 4-6+ years of experience in client services, account management, or a data-driven role
• Proven ability to manage a book of business independently
• Strong analytical skills with experience in reviewing data-driven deliverables
• Familiarity with data structures or digital measurement methodologies preferred