Lead Client Success Manager

Job Summary

A company is looking for a Lead Client Success Manager.

Key Responsibilities

• Drive client adoption and utilization of products/services to achieve specific business results
• Conduct Executive Business Reviews to demonstrate value and maintain client relationships
• Manage client lifecycle and advocate for client needs across the organization

Required Qualifications

• Significant experience in account management, preferably in SaaS or e-commerce
• Proven ability to build and maintain executive relationships
• Experience managing multiple enterprise accounts simultaneously
• Bachelor's degree with a minimum of 10 years in client services or account management
• Marketing program management experience preferred