Lead Content Designer

Job Summary

A company is looking for a Lead Content Designer to shape product experiences and lead content strategy in a remote setting.

Key Responsibilities

• Define and lead content strategy for major product areas, focusing on user-centered content decisions
• Design conversation flows and frameworks for AI-powered chatbot and virtual assistant experiences
• Mentor team members and lead cross-functional workshops to improve product design and communication

Required Qualifications

• 8-10 years of experience in content design, UX writing, or a related discipline
• Experience in conversation design and digital health or wellness preferred
• Knowledge of large language models (LLMs) and generative AI tools
• Experience with design and prototyping tools (Figma) and Agile/Scrum workflows
• Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent practical experience