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Lead Content Designer

Location: Remote
Compensation: Salary
Reviewed: Wed, Sep 09, 2026
This job expires in: 30 days

Job Summary

Leading content strategy and design efforts, the full-time remote Lead Content Designer will shape product experiences across multiple areas, focusing on conversation design and the application of generative AI in healthcare settings.

Key responsibilities
  • Define and lead content strategy for major product areas while aligning with user-centered content decisions
  • Design conversation flows and frameworks for AI-powered chatbots and virtual assistants in healthcare environments
  • Collaborate with cross-functional teams to establish content standards and governance for generative AI outputs
Required qualifications
  • 8-10 years of experience in content design, UX writing, or a related discipline
  • Demonstrated experience in conversation design for chatbots or virtual assistants, preferably in healthcare settings
  • Working knowledge of large language models (LLMs) and generative AI tools
  • Experience leading content strategy for complex digital product experiences
  • Bachelor's degree in English, Communications, Journalism, or a related field, or equivalent practical experience

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