Lead CSM Enterprise

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, Apr 26, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Lead CSM, Enterprise.

Key Responsibilities:

Passion for business intelligence to identify customer trends and provide analytical support
Guide customer journey and refine the 'playbook' daily
Ensure delighted customers, improved usage metrics, and deep partnerships with commercial accounts

Required Qualifications:

4+ years of experience in customer success management, partnerships, consulting, or related fields
Experience in SaaS and Customer Success preferred
Strong grasp on Customer Success processes and workflow efficiencies
Bachelor's degree
Team-first orientation and strong work ethic

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

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