Lead Endpoint Support Engineer

Job Summary

Leading the strategy and lifecycle management of endpoints, the full-time Lead Endpoint Support Engineer will oversee the configuration, deployment, and security of desktops, laptops, and mobile devices in a hybrid work environment.

Key responsibilities

• Own the strategy and lifecycle management of desktops, laptops, and mobile endpoints for corporate and branch users
• Lead endpoint configuration, deployment, and management using Microsoft Intune, ensuring compliance and application deployment
• Manage endpoint security posture with Microsoft Defender, including threat detection and remediation across the device fleet

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience
• 6+ years of experience in endpoint engineering or desktop support, including 2+ years in a lead or supervisory role
• Hands-on experience managing endpoints with Microsoft Intune and Microsoft Defender for endpoint security
• Experience evaluating and supporting Desktop-as-a-Service (DaaS) or virtual desktop infrastructure (VDI) solutions
• Strong leadership, coaching, and team management skills