Lead Follow-Up Specialist

Job Summary

A company is looking for a Lead Follow-Up Specialist.

Key Responsibilities

• Contact and follow up with new leads, including conducting outbound calls to cold and inactive leads
• Manage and update lead records in the CRM, ensuring accurate documentation and tracking of lead activity
• Send follow-up messages and maintain consistent communication with leads to ensure no inquiries go unanswered

Required Qualifications

• Experience using Follow Up Boss or similar CRM software
• Intermediate experience level (3-5 years) in lead qualification and management
• Familiarity with sales pipelines and appointment setting
• Experience in real estate lead generation or CRM management
• Comfortable making outbound calls and managing multiple leads simultaneously