Lead HR Generalist

Job Summary

A company is looking for a Lead HR Generalist with expertise in employee relations and HR compliance.

Key Responsibilities

• Provide strategic employee relations support and ensure compliance with HR policies and legal requirements
• Lead employee investigations and advise on employment separations and leaves of absence
• Collaborate with the Talent Acquisition team to attract and onboard top talent for the call center

Required Qualifications

• Bachelor's degree preferred
• Minimum 6 years of HR experience, particularly in call center environments
• Experience in HR compliance, investigations, and regulatory requirements
• Proficiency in Workday, Microsoft Suite, and HR analytics
• Exposure to generative AI tools in HR is a plus