Lead Intake Specialist

Job Summary

A company is looking for a Lead Utilization Review Intake Specialist.

Key Responsibilities:

• Provide daily direction and communication to triage staff
• Create cases in the Utilization Management Web and maintain HIPPA compliance
• Train and mentor new intake staff, update training material as needed

Required Qualifications:

• Associate degree preferred in business, management, or related field
• Prior experience in customer service, call center, and/or medical background
• Prior insurance and/or claims background
• Prior experience in a medical front office or hospital patient intake, medical claims processing, or equivalent
• Proficiency in Microsoft suite and Smartsheet with data analytics critical thinking