Lead IT QA Analyst

Job Summary

A company is looking for a Lead IT QA Analyst who will support and enhance software applications remotely.

Key Responsibilities

• Support, optimize, and enhance software applications to ensure efficient system performance
• Conduct workflow assessments and collaborate with stakeholders to align technology solutions with operational needs
• Manage incident, problem, and change processes to ensure seamless application performance

Required Qualifications

• Bachelor's Degree (Preferred)
• Relevant prior experience in IT application support
• No specific certification or licensure requirements
• Experience in process optimization and cross-functional collaboration
• Ability to provide guidance and training to lower-level analysts