Lead Lab Operations Engineer
Job Summary
Leading lab operations in a full-time capacity, the Lead Lab Operations Engineer will manage infrastructure strategy, deployment programs, and technical support activities while ensuring lab availability and performance.
Key Responsibilities
- Lead day-to-day lab operations and support activities
- Own ticket management processes, SLA performance, and operational metrics
- Plan and execute large-scale deployments of client, server, and lab environments
Required Qualifications
- Expert-level hardware, firmware, BIOS/IFWI, and operating system troubleshooting
- Strong networking and infrastructure deployment experience
- Proven leadership and project coordination skills
- Experience managing complex lab environments and test infrastructure
- Experience driving operational excellence and continuous improvement
Complete Job Description
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