Lead Long Term Disability Claims Specialist

Job Summary

Managing complex long term disability claims, the part-time Lead Long Term Disability Claims Specialist will ensure accurate claim decisions while delivering high-quality customer experiences in a virtual environment.

Key Responsibilities

• Lead the management of complex long term disability claims, ensuring compliance and timely decisions
• Create thorough documentation and correspondence by analyzing relevant information to support claim determinations
• Oversee claim evaluations and manage communications with various stakeholders, providing updates and resolving escalated concerns

Required Qualifications

• 5+ years of LTD/IDI insurance claims experience
• Demonstrated customer service skills through internal and external interactions
• Experience in mentoring and supporting the development of team members
• Strong analytical skills for evaluating medical, occupational, and financial information
• Ability to coordinate with internal and external partners for comprehensive claim evaluations