Lead Management Specialist
Job Summary
To support a growing sales team, the full-time remote Lead Management Specialist will manage inbound inquiries through digital channels and phone, ensuring accurate qualification and conversion of leads into sales-ready opportunities.
Key responsibilities:
- Respond to inbound inquiries within established service level agreements (SLAs)
- Conduct structured discovery using approved qualification frameworks and capture customer information in CRM
- Convert qualified leads into opportunities and maintain high data-quality standards in CRM
Required qualifications:
- 1+ years of experience in Lead Management, sales development, customer support, or a related role
- Fluency in English and Spanish
- Willingness to work 9am-5pm Pacific Time
- Bachelor's degree preferred in Business, Communications, Marketing, Engineering, or related field
Complete Job Description
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