Lead Manager, Client Services

Job Summary

A company is looking for a Lead Manager, Client Shared Services - Overseeing Project Management Teams.

Key Responsibilities

• Develop, mentor, and coach team members
• Implement service level and quality standards to meet or exceed expectations
• Manage change and ensure client implementation objectives are consistently met

Required Qualifications

• Previous experience in the travel industry
• Experience in leading global teams
• Proven success in leading projects in travel management operations
• Advanced knowledge of Word, Excel, and PowerPoint
• Must be reliable and flexible with working hours based on project needs