Lead Medical Support Assistant

Job Summary

A company is looking for a Lead Medical Support Assistant (Lead Medical Receptionist).

Key Responsibilities

• Manage staffing requirements and workflow priorities to meet team and patient needs
• Coordinate care between VA and community providers, scheduling appointments and processing Community Care consults
• Ensure accurate scheduling and documentation in patient record systems while maintaining compliance with policies and standards

Required Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Minimum of one year of specialized experience in a medical setting
• Advanced knowledge of medical terminology and interdisciplinary coordinated care delivery
• Ability to utilize advanced patient care systems and manage workflow effectively
• Experience with VA scheduling systems is preferred