Lead Operations Analyst

Job Summary

A company is looking for a Lead Operations Analyst to analyze processes and promote operational effectiveness.

Key Responsibilities

• Analyze operational data to identify trends, inefficiencies, and improvement opportunities
• Facilitate discussions to develop and update process flows and best practices across operations
• Provide support for internal operational applications and troubleshoot user issues

Required Qualifications

• 5+ years of experience in process improvement, analytics, or reporting
• Experience in data analysis and making recommendations for process improvements
• Bachelor's degree preferred
• Experience with Salesforce Administration and Six Sigma methodology is a plus
• Familiarity with tools such as Tableau, Excel, SQL, and Power BI is beneficial