Lead Operations Manager
Job Summary
Accountable for the end-to-end lead management ecosystem, the full-time remote Lead Operations Manager will manage lead acquisition, qualification, scoring, and routing while ensuring the health and accuracy of lead flow across Marketing and Sales.
Key responsibilities:
- Own the entire lead lifecycle from capture to recycling, establishing governance and operational controls
- Monitor lead flow health, proactively resolving bottlenecks and operational gaps to optimize workflows
- Partner with cross-functional teams to enhance lead scoring models and ensure alignment with business priorities
Required qualifications:
- Bachelor's degree or equivalent relevant experience
- 5+ years of experience in Marketing Operations, Revenue Operations, or related fields
- 1+ years of people management experience, with a focus on coaching and development
- Demonstrated experience in managing lead processes and lifecycle stages
- Strong understanding of CRM and marketing automation platforms, such as Salesforce or Marketo
Complete Job Description
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