Lead Outreach Specialist

Job Summary

A company is looking for a Lead, Outreach Specialist to drive remote teams in meeting operational metrics that support clinical outcomes.

Key Responsibilities

• Supervise a team of outreach specialists and manage outreach activities
• Collaborate with Community Health Partner Leads on outreach and engagement initiatives
• Develop and optimize outreach strategies using data analysis to enhance member engagement

Required Qualifications

• 3+ years of customer service or sales experience
• Experience in managing teams and outreach activities
• Ability to utilize data for strategy development
• Proficiency in developing training materials and conducting training sessions
• Experience in collaborating with cross-functional teams