Lead Patient Coordinator

Job Summary

A company is looking for a Lead Patient Coordinator who will ensure program completion and deliver an outstanding experience for enrolled members.

Key Responsibilities

• Manage high-volume, multi-clinician schedules to optimize clinician utilization and billable visits
• Serve as the primary driver of member success, building connections and ensuring program adherence
• Maintain data integrity and collaborate with clinical staff to streamline workflow and relay patient information

Required Qualifications

• 7+ years of experience in patient coordination or healthcare member engagement
• Proven success in managing complex, multi-provider schedules
• Deep experience with clinic-based EHRs and CRM platforms
• Experience with digital marketing campaign tools
• Proactive problem-solver with a focus on patient recovery opportunities