Lead Patient Invoicing Coordinator

Job Summary

Managing invoicing projects and leading a team, the full-time Lead Patient Invoicing Coordinator will provide support to ensure service goals are met, oversee claims processing, and resolve complex invoicing issues while working remotely.

Key responsibilities

• Provides ongoing support and motivation to team members to achieve daily service and production goals
• Acts as a subject matter expert in claims processing, investigating and resolving insurance claims and invoicing complaints
• Leads and trains outsourced team members, ensuring adherence to company policies and enhancing customer service quality

Required qualifications

• High School diploma or equivalent
• 3 years' experience with insurance billing and processing claims preferred
• Knowledge of insurance portals and familiarity with medical and insurance terms
• Proficiency in basic math and business calculations
• Basic level of MS Office proficiency