Lead Product Designer

Job Summary

Owning the end-to-end product design for Provider Experience, the full-time Lead Product Designer will collaborate with cross-functional teams to create intuitive workflows, enhance provider-facing products, and leverage AI tools to improve design quality and speed in a remote setting.

Key responsibilities

• Lead design for Provider workstreams, from discovery and journey mapping to production-ready design
• Shape product direction using research, analytics, and feedback to guide design decisions and improve workflows
• Raise design quality by applying shared patterns and mentoring other designers through critique and storytelling

Required qualifications

• 7+ years of product design experience in complex web, SaaS, or operations-facing products
• Strong portfolio demonstrating end-to-end ownership and influence on product strategy
• Excellent interaction design, systems thinking, and product judgment skills
• Hands-on experimentation with AI tools in design or product development processes
• Proficiency in Figma for communicating design intent through various formats